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MM

Macy Mills

05/17/25

@ a16z speedrun

Net revenue retention measures the percentage of recurring revenue from current users, reflecting how well your company retains and expands its user base.

Video

as

The Complete Startup Playbook for B2B Pricing

@ a16z speedrun

The Complete Startup Playbook for B2B Pricing

05/17/25

Related Takeaways

TB

Tom Blomfield

12/16/23

@ Y Combinator

Net dollar retention is a key metric for B2B startups, reflecting the revenue gained from existing customers after accounting for losses due to churn.

TB

Tom Blomfield

12/16/23

@ Y Combinator

Retention is a critical metric; it shows how many customers continue to pay over time, indicating the product's value to them.

AC

Adora Cheung

03/20/17

@ Y Combinator

Tracking customer retention is essential; it helps you understand how many users continue to engage with your product over time, which is a key indicator of success.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

Retention and upsell are critical metrics that significantly impact revenue multiples; companies with high retention rates tend to have higher valuations.

SD

Suhail Doshi

09/12/18

@ Y Combinator

Measuring revenue churn is critical for subscription-based businesses, as it helps you understand how many customers are leaving your service.

TB

Tom Blomfield

12/16/23

@ Y Combinator

A net dollar retention above 100% indicates that your customer cohorts are growing over time, while below 100% suggests they are shrinking, necessitating more effort to acquire new customers.

GA

Gustaf Alströmer

08/16/19

@ Y Combinator

Retention is the most reliable way to measure product-market fit; it indicates whether users continue to find value in your product.

GA

Gustaf Alstromer

09/12/18

@ Y Combinator

Understanding the retention rates of both paying and free users is crucial for identifying growth opportunities and addressing potential issues in user engagement.

GA

Gustaf Alstromer

09/12/18

@ Y Combinator

Measuring retention is critical; if you don't have a product that retains users, you shouldn't focus on growth yet.