I suggested acupuncture to a friend with a severe back problem, and it healed almost instantaneously, despite his skepticism about its effectiveness.

I wrote 'Option B' to address the challenges we face and to help remove the stigma around discussing difficult topics like grief and hardship. I know you're suffering, and I'm here when you want to talk or just be.

A story brand consultant advised the clinic owner to replace magazines and television in the waiting area with a health body checklist, encouraging patients to assess their health.

I called my best friend from Y Combinator, who was working on a different company, and asked him to come to New York because I needed help with technology.

You don't have to be someone's best friend to show up; you can be a work friend and still make a difference.

Creating a therapeutic presence is more about the quality of interaction than the amount of time spent with a patient; being at eye level and making eye contact enhances the experience.

People who didn't know us started coming in and asking, 'Hey, I heard you do a thing, can you come do the thing for me?'

When guests stayed with us, the experience transformed from strangers to friends in just a few days, illustrating the power of shared living.

The moment my child fell asleep on my chest was incredibly powerful, making me realize that love can be expressed in the simplest of moments, washing away all my stress.