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Atmrix

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Atmrix

About

SK

Sachin Kansal

06/01/25

@ Lenny's Podcast

To foster a culture of dogfooding in non-consumer products, get as close to the customer as possible and observe their experience.

Video

LP

Why Uber’s CPO delivers food on weekends | Sachin Kansal

@ Lenny's Podcast

Why Uber’s CPO delivers food on weekends | Sachin Kansal

06/01/25

Related Takeaways

SK

Sachin Kansal

06/01/25

@ Lenny's Podcast

Dogfooding means using the products we ask our end users to use ourselves, which is crucial for understanding their experience.

SK

Sachin Kansal

06/01/25

@ Lenny's Podcast

It's important to create a culture where product managers actively dogfood their features to understand user pain points better.

KD

Katie Dill

10/16/24

@ Y Combinator

A culture of using the product as a user would, including all team members, is essential for understanding the user journey and improving the product.

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

Great founders engage with future customers even before having a product, as this helps them understand user motivations and gather honest feedback.

MC

Mathilde Collin

10/25/18

@ Y Combinator

It's crucial to listen to customer feedback rather than just describing your product; resist the urge to showcase your product immediately and ask questions instead.

KD

Katie Dill

10/16/24

@ Y Combinator

User feedback is crucial; it should be an ongoing process where users express their thoughts while interacting with your product.

KH

Kevin Hale

03/25/17

@ Y Combinator

Always maintain a feedback loop with users while working on product development to ensure you are meeting their needs effectively.

AC

Adora Cheung

03/20/17

@ Y Combinator

To gather valuable user feedback, engage in conversations with users rather than conducting formal interviews, as this fosters a more honest and open dialogue.

GR

Guillermo Rauch

04/13/25

@ Lenny's Podcast

Creating a lot of opportunities for user feedback is crucial for product development, as it helps refine features based on real user experiences.