When building products, it's crucial to understand user pain points through direct interaction, as this can lead to better design and user experience.

When developing a product, it's crucial to talk to users who are already using your service to understand their detailed needs and pain points.

To foster a culture of dogfooding in non-consumer products, get as close to the customer as possible and observe their experience.

A great product manager is relentless in validating impact and ensuring it is in place, often realizing that making current value more accessible can be more impactful than developing new features.

When building a product, it's crucial to understand people's pain points and why they need it.

A culture of using the product as a user would, including all team members, is essential for understanding the user journey and improving the product.

Creating a lot of opportunities for user feedback is crucial for product development, as it helps refine features based on real user experiences.

When developing products, it's important to gather feedback from potential clients to ensure that the features you build are genuinely needed.

Founders today must embrace the role of product manager, understanding user needs and motivations to create products that truly resonate with customers.