Our rapid growth since launch has been driven by a charmingly relentless push to modernize an industry that I believe is sleepwalking towards a precipice, especially regarding payment solutions like Apple Pay that don't integrate well with outdated systems.

Shopify's strategy included offering lifetime commissions to agencies, which encouraged them to promote the platform effectively.

The rapid execution of pivots at PayPal, with six major changes occurring within ten months, highlights the importance of agility in startups.

Shopify's founder, Toby, initially wanted to start a snowboard store but pivoted to creating a software company when he saw a lack of tools available.

Both Google and Shopify utilized real-time internal data to monitor business performance, which is crucial for making informed decisions.

PayPal's growth was driven by its two-sided marketplace, connecting buyers and sellers, and its viral mechanism through eBay.

Timing was crucial for Airbnb, Coinbase, and Stripe; they entered markets where existing products were inadequate, allowing them to create solutions that were ten times better.

The pivot to email payments was driven by the realization that eBay sellers were the primary users, leading to a focus on facilitating transactions for them.

After attending a leadership discussion at Davos, I decided to launch our payment system immediately, understanding the importance of building trust for the future of e-commerce in China and globally.