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Olivier Pomel

06/14/24

@ The Logan Bartlett Show

When we opened our platform to a wider audience, we found that self-selection by users led to better engagement and feedback than our initial closed beta approach.

Video

Every Lesson From Scaling Datadog to $40B

@ The Logan Bartlett Show

Every Lesson From Scaling Datadog to $40B

06/14/24

Related Takeaways

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We launched our closed beta on Twitter, which rapidly increased our followers from 50 to 10,000 and attracted 150,000 unique visitors a day.

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Initially, we faced challenges with our website as users preferred YouTube over our platform, leading us to pivot our strategy based on user feedback.

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We quickly realized that building it and expecting users to come didn't work; we had to actively engage potential users to grow our platform.

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When we pivoted to an open platform, we focused on enabling anyone to broadcast live, which clarified our problem-solving approach.

Paul Copplestone

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Listening to user feedback and delivering what they ask for has been crucial to our success, as seen in our launches on platforms like Hacker News.

Jake Heller

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We brought in customers early to test our product, which helped change the minds of skeptical team members when they saw real-time reactions from users.

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During beta testing, we found that couples were the most engaged users, which led us to concentrate on their specific needs.

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The initial traction we received was surprising, leading us to iterate quickly based on user feedback and adapt our product accordingly.

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We used feedback from our users to improve our product rapidly, which was crucial for our success.