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TB

Tikhon Bernstam

09/09/17

@ Y Combinator

We used feedback from our users to improve our product rapidly, which was crucial for our success.

Video

YC

The Challenges a Repeat Founder Faces - Tikhon Bernstam

@ Y Combinator

The Challenges a Repeat Founder Faces - Tikhon Bernstam

09/09/17

Related Takeaways

KH

Kevin Hale

07/03/19

@ Y Combinator

We built a strong feedback loop by having the founders handle customer support, which helped us improve the product based on real user needs.

MT

Michael Truell

05/01/25

@ Lenny's Podcast

The initial traction we received was surprising, leading us to iterate quickly based on user feedback and adapt our product accordingly.

DL

Daniel Lereya

04/27/25

@ Lenny's Podcast

We encourage rapid production to gather real user feedback, which is essential for improving our products and understanding customer needs.

PC

Paul Copplestone

05/14/25

@ Accel

Listening to user feedback and delivering what they ask for has been crucial to our success, as seen in our launches on platforms like Hacker News.

GR

Guillermo Rauch

04/13/25

@ Lenny's Podcast

Creating a lot of opportunities for user feedback is crucial for product development, as it helps refine features based on real user experiences.

PR

Peter Reinhardt

09/06/18

@ Y Combinator

The skepticism among the founders led us to seek customer feedback early, which was crucial in determining the viability of our product idea.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

The feedback cycle is incredibly fast, allowing us to address bug fixes and release features on the same day. This responsiveness is crucial for maintaining customer trust and satisfaction.

JH

Jake Heller

10/04/24

@ Y Combinator

We brought in customers early to test our product, which helped change the minds of skeptical team members when they saw real-time reactions from users.

GT

Garry Tan

09/20/18

@ Y Combinator

Customer support is crucial for product success; addressing user feedback can turn potential issues into opportunities for improvement.