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PR

Peter Reinhardt

09/06/18

@ Y Combinator

The skepticism among the founders led us to seek customer feedback early, which was crucial in determining the viability of our product idea.

Video

YC

Peter Reinhardt on Finding Product Market Fit at Segment

@ Y Combinator

Peter Reinhardt on Finding Product Market Fit at Segment

09/06/18

Related Takeaways

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

Great founders engage with future customers even before having a product, as this helps them understand user motivations and gather honest feedback.

KH

Kevin Hale

07/03/19

@ Y Combinator

We built a strong feedback loop by having the founders handle customer support, which helped us improve the product based on real user needs.

JH

Jake Heller

10/04/24

@ Y Combinator

We brought in customers early to test our product, which helped change the minds of skeptical team members when they saw real-time reactions from users.

EM

Eric Migicovsky

10/13/18

@ Y Combinator

It's crucial to engage with customers early on, as they can provide valuable feedback that helps you build a better product than if you just focus on perfecting the prototype first.

TB

Tikhon Bernstam

09/09/17

@ Y Combinator

We used feedback from our users to improve our product rapidly, which was crucial for our success.

DL

Daniel Lereya

04/27/25

@ Lenny's Podcast

In the early days, we avoided free trials to ensure we received feedback only from customers who truly valued our product, which helped us stay focused on delivering real value.

ND

Nicolas Dessaigne

11/27/24

@ Y Combinator

It's important to gather user feedback early, even with a prototype, to ensure you're addressing real problems and providing value to your customers.

YC

Y Combinator Cast

07/22/23

@ Y Combinator

It's crucial for Founders to validate their ideas quickly to avoid wasting time on concepts that don't resonate with users.

MS

Michael Seibel

08/01/19

@ Y Combinator

Founders often mistakenly believe that they need to build a complete product before seeking feedback; however, feedback on an initial version is essential for improvement.