This talk could also be titled "You and Your Engineering Career" or "You and Your Career" because the principles discussed apply broadly across many fields.

When engineers are on call, they act as the first line of defense, similar to firefighters, ready to respond to issues as they arise.

The role of a 'forward deployed engineer' is essential; they work closely with customers to create tailored software solutions that meet specific needs.

Make a list of every good engineer you know, regardless of their current availability, and reach out to them to discuss potential opportunities.

I've never felt more engaged or excited to be an engineer than I do right now.

We all need each other in product development; each mindset—design, engineering, product management—brings unique value that cannot be replaced. I believe design should report to engineering because it allows design to be considered phase zero of the engineering process, ensuring that what ships at the end is well-integrated and technically feasible.

Every founder has become a forward deployed engineer, meaning they must work closely with users to understand their needs and workflows.

I prefer engineers who can co-create and collaborate without needing a detailed PRD to start a project.

I took customer support calls personally, which taught me the importance of caring for users and understanding their needs.