The inefficiencies in government processes, such as the 14-stage process for funding rural broadband, demonstrate how bureaucracy can hinder progress.

The failure of the Bipartisan Infrastructure Law to deliver rural broadband highlights the bureaucratic hurdles that prevent government from achieving its goals.

Healthcare's inefficiencies stem from a complex mix of factors, including local monopolies and misaligned incentives that do not prioritize patient outcomes.

Important tasks like understanding user complaints and product failures can get deprioritized in large organizations due to bureaucratic processes.

One of the themes of our book is how inefficient government can be, often failing to achieve its own ends, such as building affordable housing or high-speed rail.

The government often grows without accountability, but recent experiences suggest that remote work inefficiencies in federal agencies could lead to a reevaluation of their roles and possibly their replacement with more effective solutions.

The failure to build high-speed rail in California exemplifies a tragic prioritization of process over speed, resulting in no progress despite significant funding authorization.

The Democratic Party's obsession with process over outcomes has led to failures in achieving their goals, necessitating a shift in focus to effective governance.

Government partners are increasingly recognizing that the iterative process of developing technology is a feature, not a bug, and that it leads to better outcomes than traditional funding models.