The failure of the Bipartisan Infrastructure Law to deliver rural broadband highlights the bureaucratic hurdles that prevent government from achieving its goals.

Bureaucracy often decentralizes care and emphasizes process over outcomes, leading to failures like the rural broadband initiative, which has not effectively built the necessary infrastructure despite funding.

One of the themes of our book is how inefficient government can be, often failing to achieve its own ends, such as building affordable housing or high-speed rail.

One of the themes of our book is just how inefficient government can be, not only at building houses and energy but also at achieving its own ends, like building high-speed rail.

The government often resists modernization due to bureaucracy, but software can help dismantle these barriers and benefit society.

The government often grows without accountability, but recent experiences suggest that remote work inefficiencies in federal agencies could lead to a reevaluation of their roles and possibly their replacement with more effective solutions.

The failure to build high-speed rail in California exemplifies a tragic prioritization of process over speed, resulting in no progress despite significant funding authorization.

Government partners are increasingly recognizing that the iterative process of developing technology is a feature, not a bug, and that it leads to better outcomes than traditional funding models.

Important tasks like understanding user complaints and product failures can get deprioritized in large organizations due to bureaucratic processes.