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About

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

We needed to capture raw data and transform it to feed into the CRM, which is crucial for user workflow integration.

Video

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Why CRM Needs an AI Revolution, with Day.ai Founder Christopher O’Donnell

@ Sequoia Capital

Why CRM Needs an AI Revolution, with Day.ai Founder Christopher O’Donnell

04/01/25

Related Takeaways

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

Existing CRM systems often suffer from incomplete data, with implementations only capturing about 40-50% of the necessary information, which hinders effective user workflows.

GA

Gustaf Alströmer

12/30/22

@ Y Combinator

Using a simple sales CRM can help you track conversion rates automatically, which is essential for understanding your sales process.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

Our meeting recording system serves as an entry point into user workflows, allowing us to strategically engage with users.

KD

Kalam Dennis

12/15/18

@ Y Combinator

We track everything from clicks to usability, and we use visualization tools to analyze customer data, which has transformed our operations.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

The idea is to be present where users are and automatically populate the CRM with context and information they need.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

AI native CRM systems can eliminate the cumbersome data entry process, allowing users to focus on building relationships rather than managing data.

IV

Ilya Volodarsky

08/01/19

@ Y Combinator

To collect data, instrument your tracking by defining user events, such as signups and video plays, to understand user behavior and engagement.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

The goal of an AI native CRM is to enhance the user experience by providing tools that allow for strategic decision-making without the burden of manual data entry.

MB

Michael Babineau

05/30/19

@ Y Combinator

The company has built two products: a pipeline for processing raw transactional data and an analytics platform for competitive analysis.