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The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann
@ Sequoia Capital
05/12/25
Takeaways
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Florian Juengermann
05/12/25
@ Sequoia Capital
Listen Labs is an AI customer research tool that can conduct thousands of user interviews simultaneously, providing insights and deliverables within a few hours.
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Florian Juengermann
05/12/25
@ Sequoia Capital
Our AI not only sets up research projects and defines questions but also guides users through the process, leveraging best practices from thousands of completed projects.
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Florian Juengermann
05/12/25
@ Sequoia Capital
With Listen Labs, you can create discussion guides that include open-ended and multiple-choice questions for real interviews, streamlining the research process.
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Sequoia Capital Cast
05/12/25
@ Sequoia Capital
As a marketer, I utilize deep research weekly to analyze competitors and summarize their releases for my meetings, enhancing my strategic insights.
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Florian Juengermann
05/12/25
@ Sequoia Capital
The AI facilitates deeper discussions to fully understand the user's thoughts and context.
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Florian Juengermann
05/12/25
@ Sequoia Capital
The platform can show images and websites to gather feedback on landing pages.
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Florian Juengermann
05/12/25
@ Sequoia Capital
We have a database of millions of marketers in the US, allowing us to find specific candidates for research.
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Florian Juengermann
05/12/25
@ Sequoia Capital
Within minutes, you can receive responses from selected participants after sending out a request.
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Florian Juengermann
05/12/25
@ Sequoia Capital
The results include an executive summary with numbers and quotes, and you can access detailed transcripts and videos of the interviews.
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Florian Juengermann
05/12/25
@ Sequoia Capital
We convert open-ended conversations into quantitative insights and create charts highlighting the most interesting quotes.
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Florian Juengermann
05/12/25
@ Sequoia Capital
The platform generates video highlight reels that compile the most interesting clips from the conversations.
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Florian Juengermann
05/12/25
@ Sequoia Capital
We automatically create slide decks similar to what a consultant would produce, using the available tools.
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Florian Juengermann
05/12/25
@ Sequoia Capital
As Listen Labs conducts more in-depth interviews, we gain a better understanding of customers, aiming to integrate customer insights into every company decision.