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Florian Juengermann

05/12/25

@ Sequoia Capital

As Listen Labs conducts more in-depth interviews, we gain a better understanding of customers, aiming to integrate customer insights into every company decision.

Video

The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann

@ Sequoia Capital

The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann

05/12/25

Related Takeaways

Florian Juengermann

05/12/25

@ Sequoia Capital

Listen Labs is an AI customer research tool that can conduct thousands of user interviews simultaneously, providing insights and deliverables within a few hours.

Florian Juengermann

05/12/25

@ Sequoia Capital

With Listen Labs, you can create discussion guides that include open-ended and multiple-choice questions for real interviews, streamlining the research process.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

Suhail Doshi

09/12/18

@ Y Combinator

Talking to customers provides more depth and information than analyzing data points in a graph, which is critical for building intuition about your product.

Gustaf Alströmer

12/02/22

@ Y Combinator

When interviewing potential customers, it's crucial to conduct these interviews over video calls or in person to gain deeper insights than through surveys.

Mati Staniszewski

05/30/25

@ Stripe

ElevenLabs focuses on both foundational research and product development in voice technology, aiming to create breakthroughs that enhance user experiences.

Luciano

07/30/18

@ Y Combinator

We automate the process of analyzing customer feedback, allowing companies to understand sentiments and make data-driven decisions.

Emmett Shear

04/22/17

@ Y Combinator

Recording user interviews is highly beneficial; it allows you to engage fully in the conversation and later share insights with your team.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Silence during customer conversations can lead to valuable insights, allowing customers to express their true needs without being led by a pitch.