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Florian Juengermann

05/12/25

@ Sequoia Capital

With Listen Labs, you can create discussion guides that include open-ended and multiple-choice questions for real interviews, streamlining the research process.

Video

The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann

@ Sequoia Capital

The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann

05/12/25

Related Takeaways

Florian Juengermann

05/12/25

@ Sequoia Capital

Listen Labs is an AI customer research tool that can conduct thousands of user interviews simultaneously, providing insights and deliverables within a few hours.

Florian Juengermann

05/12/25

@ Sequoia Capital

As Listen Labs conducts more in-depth interviews, we gain a better understanding of customers, aiming to integrate customer insights into every company decision.

Emmett Shear

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Recording user interviews is highly beneficial; it allows you to engage fully in the conversation and later share insights with your team.

Garry Tan

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To accurately understand your users, ask open-ended questions during interviews. This approach helps uncover their stories and emotions, which often reveal the most pressing problems to solve.

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04/20/18

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Using feedback forms before group discussions helps ensure that everyone's opinions are considered in the hiring process.

Eric Migicovsky

07/26/19

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During user interviews, listen more than you talk to gather as much information as possible.

Adora Cheung

03/20/17

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To gather valuable user feedback, engage in conversations with users rather than conducting formal interviews, as this fosters a more honest and open dialogue.

Matt Abrahams

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Using questions in your presentation engages the audience and creates a conversational atmosphere.

Mati Staniszewski

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Interactive media is evolving, allowing users to not only read or listen to articles but also ask questions and engage with the content, enhancing the overall experience.