You should prioritize understanding your customers and their needs before expanding your reach to a broader audience.

It's crucial to gather feedback from a diverse group of customers to avoid bias in your understanding of their needs.

To avoid disruption from lower-cost competitors, it's vital to understand customer perspectives and ensure that the business model is sustainable and capable of delivering value over time. I think it's important to have a growth mindset and be humble, whether in front of customers or internally. When meeting with a customer, we should be there to learn about their problems, not to teach them how to do things.

The essence of a successful business model is understanding how to create and deliver value sustainably, and if you don't understand your customer's needs, your business can face significant challenges and even risk failure.

You should be willing to pivot and adapt your business model based on market feedback and changing conditions.

You should be willing to pivot and adapt your business model based on market feedback and changing conditions.

To create a valuable business model, focus on reducing customer acquisition costs while enhancing customer lifetime value through retention and upselling strategies.

You need to pick something at the core of what you're going to monetize for your business model.

It's important for startups to prioritize diversity in their teams to gain a broader perspective on their users' needs.