As the crypto market began to cool, we received feedback that we were losing our product edge and failing to keep up with the evolving needs of users in the crypto space.

The best founders continuously engage with their users to refine their product and ensure it meets real needs.

It's crucial to start with user needs and continuously engage with them to ensure your technology is the best solution for their problems.

As a startup grows, the focus shifts from just acquiring users to ensuring sustainable growth and revenue. We learned the hard way that even if users love our product, we must also pay attention to our overall growth metrics to avoid becoming a beloved startup that fails due to lack of financial viability.

Even if technologies change, understanding what content resonates with users remains crucial.

Understanding your users and their needs is crucial, especially when facing rejection from investors.

Understanding how users interact with your product is crucial for growth and building something people truly want.

We transformed CoinTracker by elevating user obsession, ensuring that everyone in the company, from customer support to engineering, is constantly engaging with users to gather feedback.

Always maintain a feedback loop with users while working on product development to ensure you are meeting their needs effectively.