The founders of DoorDash learned valuable insights by personally delivering food, which helped them understand the challenges of the business.

I'm excited about saving customers more time, like with our home delivery service that brings groceries directly into their kitchens or garages.

DoorDash enables every restaurant to deliver food to customers in under 45 minutes, managing logistics and providing drivers for the service.

By controlling the entire delivery experience, DoorDash offers the best performance in food delivery. When an order is made in our system, it gets placed immediately at an iPad installed at the restaurant.

Offering customers a choice of delivery couriers can enhance their experience and satisfaction, as it allows them to feel in control of their purchase and reduces blame on the company if something goes wrong.

Launching to strangers can provide valuable feedback; for example, DoorDash founders learned about delivery issues by talking to small business owners.

DoorDash founders initially handled all deliveries themselves to ensure customer satisfaction and build relationships with users and restaurants.

DoorDash is the only company that manages its own logistics while partnering with merchants, allowing for efficient consumer deliveries.

Our growth demonstrates that we've figured out how to make consumer deliveries work, and our driver network and logistics software allow us to expand beyond food delivery.