Being human in your email communication, using informal language and expressing emotions, can make your outreach more relatable and effective.

Investing a little more time in crafting your messages can prevent confusion and save time in the long run. Each piece of communication contributes to your overall work quality, so it's worth the effort to make it clear and effective.

Giving your prompt to someone without context can help you see if it's clear and effective.

When writing emails, focus on a single goal to avoid overwhelming the recipient with multiple asks, which can lead to inaction.

Always describe what your company does in your email; many founders fail to do this, which can lead to missed opportunities.

Conversational language helps to connect with the audience and makes the speaker feel more at ease.

When sending cold emails, do it manually at first to learn what works before trying to automate the process.

In customer support, effective communication is crucial; practice writing skills by having candidates draft sensitive messages during interviews.

When stressed, it's best to wait before sending messages, as they often lead to regret. Taking a moment to breathe and reflect can prevent miscommunication.