We had to make tough decisions during the pandemic, including layoffs, but I aimed to do it with compassion and transparency.

When faced with the decision to lay off employees, my co-founder George and I chose to uphold our core values instead and kept the entire team together, asking everyone to take deep cuts to weather the storm.

I had to make tough decisions during a crisis, including shrinking the team and raising funds, which ultimately extended our runway and allowed us to launch successfully despite market challenges.

I had to make widespread cuts at Twitter to control expenses, which unfortunately led to some employees being let go who shouldn't have been.

Laying off a third of the company was one of the hardest things I've ever done, but it was necessary to focus our efforts on Discord.

The toughest part of my job is firing a manager, as it feels personal and painful, especially when they are friends.

During a crisis, it's crucial to make tough decisions, such as cutting costs and increasing revenue, to ensure the survival of the company.

Starbucks was seven months away from insolvency, and I had to communicate the gravity of our situation to employees, emphasizing that we were trying to save the company.

Since turning down the offer, I've faced much harder decisions that required betting on the company's direction or investing billions, where the outcomes weren't clear for many years.