I focus on building a product that is simple for the majority of users while hiding advanced features for power users who seek them out.

The details in product design are crucial; they can differentiate a good app from a great one, impacting user retention and satisfaction.

Designing and developing products we use ourselves makes us much happier and helps us understand what will work.

When building products, it's crucial to understand user pain points through direct interaction, as this can lead to better design and user experience.

We focus on the details that create magical user experiences, like the sound design of the Jambox that took months to perfect.

I prioritize user requests when building our product roadmap, focusing on features that users want and that provide a competitive advantage.

Our product development strategy focuses on meeting a high standard of quality before releasing features. This deliberate approach helps us avoid the pitfalls of chasing vanity metrics and ensures that our customers are treated as design partners.

Design is about creating things for users that work well and delight them.

We built a strong feedback loop by having the founders handle customer support, which helped us improve the product based on real user needs.