Listening to my audience is important, but it’s just one piece of the puzzle. I also need to rely on my metrics and maintain my vision for the content I create, rather than just following audience requests.

Founders with industry experience should trust their instincts about what their target market wants, as their judgment is likely well-informed.

I do a lot of outreach to ask my audience what they want to see, but I don't treat their feedback as direct requests. Instead, I use polls and social media to gauge interest, while also considering that only a small percentage of my audience engages with me there.

I often find myself balancing the desire to create content I enjoy with the need to engage with my audience and meet their expectations. I take a lot from the fact that I witnessed many user and creator interviews at Patreon, which helps me understand how users relate to a product. Many people don't know what they want, but their expressed desires indicate underlying problems in user experience that need addressing.

We prioritize understanding our audience's needs over our own assumptions, which helps us create content that genuinely resonates with them.

I realized that the best way to build a product is to trust your own intuition about what it should be, especially when you're creating something for yourself.

I spend a lot of time training my team to think like me, which allows them to make decisions that align with my vision for content.

I believe that the intent behind a question influences the quality of the answers I receive, guiding me towards better insights.

I believe in hiring people based on instinct and giving them a chance, rather than relying solely on the hiring process, which can be imperfect.