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KH

Kevin Hale

03/25/17

@ Y Combinator

When making product decisions, prioritize user feedback and support requests to identify the most pressing issues and feature requests.

Video

YC

How to Build Products Users Love with Kevin Hale (How to Start a Startup 2014: Lecture 7)

@ Y Combinator

How to Build Products Users Love with Kevin Hale (How to Start a Startup 2014: Lecture 7)

03/25/17

Related Takeaways

BD

Brian Donohue

11/14/18

@ Y Combinator

I prioritize user requests when building our product roadmap, focusing on features that users want and that provide a competitive advantage.

GT

Garry Tan

09/20/18

@ Y Combinator

Prioritizing features in product development is essential to ensure that the most critical aspects are addressed first.

GT

Garry Tan

09/20/18

@ Y Combinator

Customer support is crucial for product success; addressing user feedback can turn potential issues into opportunities for improvement.

BS

Ben Silbermann

11/09/16

@ Y Combinator

Listening to users is crucial, but you also need to use judgment to decide which parts of the product to invest in based on their feedback.

KH

Kevin Hale

03/25/17

@ Y Combinator

Always maintain a feedback loop with users while working on product development to ensure you are meeting their needs effectively.

RP

Ryan Petersen

08/30/18

@ Y Combinator

When developing products, it's important to gather feedback from potential clients to ensure that the features you build are genuinely needed.

GR

Guillermo Rauch

04/13/25

@ Lenny's Podcast

Creating a lot of opportunities for user feedback is crucial for product development, as it helps refine features based on real user experiences.

Lv

Luis von Ahn

12/01/23

@ The Logan Bartlett Show

It's important to listen to user feedback, but we focus on understanding the underlying problems rather than just implementing their feature requests.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.