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Y Combinator Cast

11/23/24

@ Y Combinator

AI voice calling technology is automating tasks like debt collection, which traditionally required a large workforce, thus reducing costs and improving efficiency.

Video

Vertical AI Agents Could Be 10X Bigger Than SaaS

@ Y Combinator

Vertical AI Agents Could Be 10X Bigger Than SaaS

11/23/24

Related Takeaways

Y Combinator Cast

11/01/24

@ Y Combinator

AI voice applications are rapidly growing, with some companies achieving phenomenal success in areas like debt collection through effective AI voice solutions.

Mark Zuckerberg

05/09/25

@ Stripe

AI can enhance efficiency in various sectors, such as providing voice customer support, which was previously not cost-effective for large-scale use.

Y Combinator Cast

02/28/25

@ Y Combinator

The technology behind voice AI can be used for initial interactions, with humans stepping in when necessary, thus streamlining processes and reducing manual work.

Y Combinator Cast

02/09/24

@ Y Combinator

The rise of AI voice agents for small businesses illustrates how AI can automate tasks that were previously manual, like scheduling calls.

Mark Zuckerberg

04/30/25

@ Dwarkesh Patel

AI can potentially handle a significant portion of customer support tasks, making it feasible to offer voice support for our services, which was previously too costly.

Y Combinator Cast

11/23/24

@ Y Combinator

Companies like Salient are successfully implementing AI voice technology to automate customer interactions, demonstrating the rapid growth in this sector.

Mark Zuckerberg

05/09/25

@ Stripe

With advancements in AI, it may now be feasible to implement voice AI that can handle the majority of customer inquiries, allowing human agents to focus on more complex issues.

Vlad Tenev

05/24/24

@ The Logan Bartlett Show

AI can significantly enhance customer support and financial advice in our industry by automating transactional tasks, allowing for a better user experience.

The Diary Of A CEO Cast

05/12/25

@ The Diary Of A CEO

AI is already replacing jobs, as seen with companies like Cler using AI customer service agents to handle millions of chats, effectively eliminating the need for hundreds of full-time employees.