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Elizabeth Iorns

10/03/18

@ Y Combinator

Our first customers were friends who were scientists, and they provided valuable feedback that helped us refine our service to be more effective and cost-efficient.

Video

A Conversation with Elizabeth Iorns - Advice for Biotech Founders

@ Y Combinator

A Conversation with Elizabeth Iorns - Advice for Biotech Founders

10/03/18

Related Takeaways

Y Combinator Cast

08/10/23

@ Y Combinator

We launched our product to friends and family to test our processes and pricing, which helped us refine our approach and led to referrals.

Peter Reinhardt

09/06/18

@ Y Combinator

The skepticism among the founders led us to seek customer feedback early, which was crucial in determining the viability of our product idea.

Jake Heller

10/04/24

@ Y Combinator

We brought in customers early to test our product, which helped change the minds of skeptical team members when they saw real-time reactions from users.

Adora Cheung

03/20/17

@ Y Combinator

Your first users should be people you know, like friends and family, to gather initial feedback and refine your product before reaching a broader audience.

Ben Silbermann

11/09/16

@ Y Combinator

To find our first users, I emailed friends, but they didn't really get it. The initial users were actually people I grew up with, using it for everyday things like home design and food planning.

Kevin Hale

07/03/19

@ Y Combinator

We built a strong feedback loop by having the founders handle customer support, which helped us improve the product based on real user needs.

Y Combinator Cast

08/10/23

@ Y Combinator

Many founders find their first customers within their network, and I was fortunate to work with amazing people across various industries who supported our venture.

Ashley Wong

09/18/18

@ Y Combinator

During our early days, we communicated closely with our 24 users, which helped us understand their needs without being metric-driven.

Tikhon Bernstam

09/09/17

@ Y Combinator

We used feedback from our users to improve our product rapidly, which was crucial for our success.