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About

AM

Andrew Mason

10/15/14

@ Y Combinator

To scale effectively, we created a playbook for each city we entered, allowing us to replicate our success in multiple markets efficiently.

Video

YC

Andrew Mason at Startup School SV 2014

@ Y Combinator

10/15/14

Related Takeaways

NB

Nate Blecharczyk

10/26/13

@ Y Combinator

We learned to do things that don't scale, like personally meeting our users in New York, which helped us build rapport and gather valuable feedback.

O

OpenAI Cast

04/11/25

@ OpenAI

We had to be very paranoid about scaling laws, ensuring that any wins from new features were persistent across different scales.

JK

Jason Kilar

06/02/17

@ Y Combinator

When scaling a company, it's important to prepare for challenges and adapt mechanisms that work as the organization grows from a small team to a large enterprise.

TK

Travis Kalanick

10/25/13

@ Y Combinator

As we expanded to other cities, we found that our operations became more efficient and the technology improved, leading to better service.

SA

Sam Altman

11/09/24

@ Y Combinator

We focused on one approach rather than spreading our resources too thin, which is a key takeaway for startups.

WF

Wade Foster

08/19/17

@ Y Combinator

When scaling a company in a smaller city, the biggest challenge is often finding enough local talent to support growth.

BC

Brian Chesky

04/06/17

@ Y Combinator

To scale effectively, focus on creating an exceptional experience for one customer at a time before expanding to a larger audience.

AM

Andrew Mason

10/15/14

@ Y Combinator

When we announced our funding, we knew we had to quickly develop our international strategy to stay ahead of clones that were emerging in the market.

AC

Adora Cheung

02/24/15

@ Y Combinator

As you scale your product, it's essential to build tools and automate repetitive tasks to improve efficiency, allowing humans to focus on complex tasks instead.