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Atmrix

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YC

Y Combinator Cast

08/27/22

@ Y Combinator

Startups often choose lightweight CRM systems, but as they scale, they tend to switch to Salesforce, which can be a challenge for founders to understand.

Video

YC

The Better Customer–Startups or Big Enterprise?

@ Y Combinator

The Better Customer–Startups or Big Enterprise?

08/27/22

Related Takeaways

YC

Y Combinator Cast

08/27/22

@ Y Combinator

Sales tools like HR and CRM scale with the number of people in a company, while payment systems do not scale in the same way, which can lead to early-stage product churn.

YC

Y Combinator Cast

11/18/22

@ Y Combinator

When building software, it's generally scalable, but founders often struggle with service-based businesses that require high-skill human labor.

BF

Brad Flora

08/27/22

@ Y Combinator

Selling enterprise-grade products to startups can be problematic, especially if the product is designed for larger companies with different needs.

YC

Y Combinator Cast

02/10/22

@ Y Combinator

Doing things that don't scale is essential in the early stages of a startup, and founders should expect to look very different from larger competitors.

BB

Ben Brook

04/19/25

@ EO

When scaling from 10 to 100 customers, it's vital to transition from founder-led sales to hiring your first sales team to prove the business can grow beyond the founder's efforts.

DH

Drew Houston

02/24/17

@ Y Combinator

As a startup grows, the complexity increases, requiring hiring more people to manage various tasks, which can lead to confusion if you're not familiar with their roles.

GA

Gustaf Alströmer

12/30/22

@ Y Combinator

Doing things that don't scale is crucial for early-stage startups because it helps founders engage directly with customers and understand their needs.

YC

Y Combinator Cast

06/28/24

@ Y Combinator

New founders often feel the need to hire more employees to gain status, while experienced founders prefer smaller teams to avoid the challenges of managing larger companies.

BF

Brad Flora

08/27/22

@ Y Combinator

Founders sometimes mistakenly believe they should sell to startups just because other successful companies did, without understanding the unique challenges involved.