Design is about creating things for users that work well and delight them.

Innovating on basic usability features, like website design or cursor functionality, can create confusion and hinder user engagement. Founders should avoid such unnecessary innovations.

Design is not just about aesthetics; it's about creating a user-friendly experience that ensures users can navigate and interact with your product easily.

Design should be intentional; choose options that are appealing, easy to use, and bring joy to users, especially in enterprise software.

Using established design patterns, like pull-to-refresh, can make your app more intuitive and satisfying for users.

Design should not be for its own sake; it must solve real problems for users.

Every interaction with software should start simple, allowing users to opt into complexity, which is crucial for creating a user-friendly experience.

In product development, start with proven concepts that users already love. You should not change what works; instead, build upon it to create something better.

The best approach is to design something for a specific user rather than trying to cater to everyone.