The classic startup advice of detailed customer discovery may be outdated in the AI era; instead, leveraging interesting technology and exploring possibilities is key.

Caring about your customers and spending time with them one-on-one can accelerate your learning and provide valuable insights into their problems and how to solve them.

The fastest way to learn about your customers' problems and how to solve them is to genuinely care about them and spend time with them.

It's crucial to engage with customers early on, as they can provide valuable feedback that helps you build a better product than if you just focus on perfecting the prototype first.

Talking to customers provides more depth and information than analyzing data points in a graph, which is critical for building intuition about your product.

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

By putting customers first, founders can better assess whether certain innovations are truly necessary or if they should focus on achieving success with their initial startup before exploring more complex ideas.

The key lesson I learned is to follow your customers rather than investors, as they are the true indicators of what will be successful.

During customer interviews, avoid introducing your idea too early to prevent biasing their responses; your role is to listen and learn.