Every company's main digital interface will be an AI agent, replacing traditional websites and apps as the primary customer interaction point.

The future of AI agents may involve them being able to access and interact with data traditionally reserved for humans, such as logging into websites or executing commands on servers.

The integration of AI in customer support will allow businesses to engage with customers more effectively, capturing institutional knowledge and improving service.

With advancements in AI, it may now be feasible to implement voice AI that can handle the majority of customer inquiries, allowing human agents to focus on more complex issues.

We're creating a better, more human-like customer support experience with AI agents to help users get the support they need efficiently.

Call centers will become obsolete in the next five to ten years as generative AI improves, leading businesses to shift communication to email and messaging platforms.

The applied AI market will manifest as agents tailored for specific industries, such as legal or customer service, representing a new form of software as a service.

The future of AI interactions will likely involve seamless communication throughout daily life, with users engaging with AI for various tasks, including personal conversations and assistance in messaging apps.

We've been developing AI products for customer support for six to seven years, and now AI is the future of our business.