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VT

Vlad Tenev

05/24/24

@ The Logan Bartlett Show

In the financial services industry, trust takes a long time to build but can be lost in an instant, as we experienced after the GameStop incident.

Video

TL

Robinhood CEO: Meme Stock Crisis, Future of Crypto, and AI Opportunities in Finance

@ The Logan Bartlett Show

Robinhood CEO: Meme Stock Crisis, Future of Crypto, and AI Opportunities in Finance

05/24/24

Related Takeaways

YC

Y Combinator Cast

03/09/18

@ Y Combinator

Trust is crucial; untrustworthy behavior can prevent investors from writing checks.

DC

Dalton Caldwell

03/07/18

@ Y Combinator

When you lose faith in a company after agreeing to invest, it's important to assess the situation on a case-by-case basis, especially if there's evidence of deception or misconduct.

VT

Vlad Tenev

12/19/24

@ Sequoia Capital

Navigating the negative press cycle and loss of trust from users was exhausting for Robinhood's leadership, but it led to a commitment to transparency and rebuilding trust.

IM

Ian McAllister

11/20/22

@ Lenny's Podcast

Trust is built by consistently meeting expectations and being a good steward of resources; it's crucial for gaining more resources in the future.

IM

Ian McAllister

11/20/22

@ Lenny's Podcast

I didn't recognize the importance of earning trust early in my career, but I've come to understand its significance over the last couple of years.

VT

Vlad Tenev

12/19/24

@ Sequoia Capital

The leadership team at Robinhood felt a deep sense of betrayal from customers during the controversy, which was a complicated narrative to articulate.

WW

Winston Weinberg

03/11/25

@ Sequoia Capital

Trust is the most important factor in professional services, and earning the trust of larger law firms can lead to broader acceptance across the industry.

MA

Marc Andreessen

06/11/25

@ Uncapped with Jack Altman

The relationship between venture firms and founders is crucial; deep trust is built early on, and it's challenging to establish that trust later in the company's lifecycle.

MA

Marc Andreessen

06/11/25

@ Uncapped with Jack Altman

The relationship between venture firms and founders is crucial; deep trust is built early on, and it's challenging to establish that trust later in the company's lifecycle.