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C

Carlos

05/24/25

@ LangChain

Over half of my business is recurring revenue, and anything that reduces the time spent on unnecessary tasks translates to higher revenues and better business outcomes.

Video

L

How AI Automation Powers 60% of Cisco’s 1.8M Support Cases | LangChain Interrupt

@ LangChain

How AI Automation Powers 60% of Cisco’s 1.8M Support Cases | LangChain Interrupt

05/24/25

Related Takeaways

AE

Aaron Epstein

12/16/22

@ Y Combinator

Recurring revenue models are crucial for startup success, as they provide predictable income and higher customer lifetime values.

TB

Tom Blomfield

07/26/24

@ Y Combinator

Aim for monthly or annual recurring revenue to protect your revenue during downturns, as it provides stability until contract renewal discussions.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

The shift from selling products to offering services or subscriptions can lead to predictable revenue streams and increased customer retention.

TB

Tom Blomfield

07/26/24

@ Y Combinator

It's important to keep pricing simple; complicating pricing structures can kill the sales process, and committed recurring revenue is preferable to usage-based pricing, especially during economic downturns.

AB

Amit Bendov

05/20/25

@ Sequoia Capital

75% of a seller's time is spent on non-customer-facing activities, indicating a huge opportunity for efficiency improvements.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

In a SaaS business model, long-term subscriptions change the visibility of revenue, allowing for more accurate forecasting based on customer retention and upsell rates.

AC

Adora Cheung

08/01/19

@ Y Combinator

Your primary metric must capture whether your product provides recurring or enduring value to users, such as monthly recurring revenue for SaaS tools.

SD

Suhail Doshi

09/12/18

@ Y Combinator

Measuring revenue churn is critical for subscription-based businesses, as it helps you understand how many customers are leaving your service.

TB

Tom Blomfield

07/26/24

@ Y Combinator

If you're confident in your product, encourage customers to sign up for an annual contract with a 30 or 60-day money-back guarantee, making it a recurring revenue stream from the start.