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Atmrix

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Atmrix

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T

TED Cast

05/20/14

@ TED

A gate agent's strict adherence to rules, driven by fear of losing her job, reflects a lack of safety and trust in her leadership, which affects how she treats customers.

Video

T

Why good leaders make you feel safe | Simon Sinek | TED

@ TED

Why good leaders make you feel safe | Simon Sinek | TED

05/20/14

Related Takeaways

OA

Oliver Anthony

05/19/25

@ Lex Fridman

In today's corporate culture, many people feel pressured to suppress their true selves at work, leading to a robotic existence driven by fear of losing their jobs.

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

CRM users often express fear of losing leads, which reflects a desire for respect and belonging in their roles across departments like engineering and sales.

SS

Simon Sinek

05/20/14

@ TED

We like flying Southwest Airlines not because they hire better people, but because their employees don't fear their leaders.

SG

Seth Godin

12/08/24

@ Lenny's Podcast

Validation is about knowing who you're trying to please. If you focus on meeting your boss's expectations instead of your customers', you may lose sight of what truly matters.

YC

Y Combinator Cast

11/15/24

@ Y Combinator

The lack of AI adoption in customer support is partly due to the effectiveness of rules-based systems for simpler cases, leading to skepticism about AI's capabilities.

GT

Garry Tan

05/21/25

@ Vanta

It's surprising how difficult it is for leaders to let go of employees, even when it's necessary for the organization's health; this reluctance can lead to a toxic culture.

NA

Nikesh Arora

12/08/23

@ The Logan Bartlett Show

It's crucial to create an environment where employees feel secure and trusted, as this leads to better performance.

BH

Ben Horowitz

04/10/25

@ a16z speedrun

Many entrepreneurs avoid confronting issues within their organizations, often delaying necessary actions like firing underperforming employees due to fear of repercussions.

BK

Bryan Kim

06/01/24

@ a16z

Gating product usage behind onboarding tasks can lead to higher retention, as it ensures that only committed users proceed, thus increasing the likelihood of their long-term engagement.