Tools

Explore

Videos Channels Figures

Atmrix

Tools

Explore

Videos Channels Figures

Atmrix

YC

Y Combinator Cast

03/03/23

@ Y Combinator

Creating a personal connection with customers and genuinely caring about their needs can significantly enhance their loyalty and satisfaction, setting startups apart from larger competitors.

Video

How To Earn Customers For Life

@ Y Combinator

How To Earn Customers For Life

03/03/23

Related Takeaways

Michael Seibel

03/03/23

@ Y Combinator

Startups have a unique opportunity to gain a competitive advantage by simply being good-hearted and caring about their customers.

Brad Flora

02/13/25

@ Y Combinator

Startups can win by providing superior customer support compared to larger companies, which helps founders stay connected to customer feedback and needs.

Y Combinator Cast

04/29/23

@ Y Combinator

The founders of successful startups often have genuine relationships with their customers, knowing their stories and customizing their services based on that understanding.

Y Combinator Cast

03/03/23

@ Y Combinator

Caring about your customers is not just a strategy; it's a superpower that can lead to long-term success and a positive reputation for your startup.

Y Combinator Cast

03/03/23

@ Y Combinator

Founders should focus on building authentic relationships with their customers, as this can lead to better sales, customer retention, and overall satisfaction.

Michael Seibel

08/17/19

@ Y Combinator

Helping users you don't care about can hinder your startup's success; it's crucial to have a genuine connection with your target audience.

Michael Seibel

04/29/23

@ Y Combinator

Successful founders remember the names and stories of their first customers, emphasizing the importance of personal connections over impersonal marketing tactics.

David Siegel

12/08/23

@ Y Combinator

Engaging directly with customers as a founder can create a strong impression and foster trust, making it easier to build relationships and gain feedback.

Michael Seibel

03/03/23

@ Y Combinator

Founders should not emulate the practices of large companies that have become disconnected from their customers; instead, they should focus on genuinely caring for their users.