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ES

Emmett Shear

04/22/17

@ Y Combinator

User interviews should focus on understanding the user's context and problems rather than just asking about specific features or products.

Video

YC

How to Run a User Interview with Emmett Shear (How to Start a Startup 2014: Lecture 16)

@ Y Combinator

How to Run a User Interview with Emmett Shear (How to Start a Startup 2014: Lecture 16)

04/22/17

Related Takeaways

ES

Emmett Shear

04/22/17

@ Y Combinator

When conducting user interviews, avoid focusing on specific features; instead, understand the users' problems to design effective solutions.

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

When interviewing users, focus on understanding their problems rather than jumping to solutions.

EM

Eric Migicovsky

07/26/19

@ Y Combinator

When conducting user interviews, avoid pitching your product; instead, focus on extracting information about the user's life and specific problems.

YC

Y Combinator Cast

10/13/17

@ Y Combinator

It's essential to probe deeper into the problems your users face, rather than just focusing on how your product solves them.

ES

Emmett Shear

04/22/17

@ Y Combinator

User interviews are essential; who you talk to is as important as the questions you ask, as different user groups provide different insights.

EM

Eric Migicovsky

07/26/19

@ Y Combinator

When conducting user interviews, avoid these three common errors: 1. Discuss their life, not your idea; 2. Focus on specifics, not hypotheticals; 3. Listen more than you talk.

GT

Garry Tan

09/20/18

@ Y Combinator

To accurately understand your users, ask open-ended questions during interviews. This approach helps uncover their stories and emotions, which often reveal the most pressing problems to solve.

PR

Peter Reinhardt

09/06/18

@ Y Combinator

Customer interviews are essential for understanding the right messaging and ensuring that the product aligns with user needs and expectations.

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

Avoid asking yes or no questions during user interviews; instead, encourage users to provide detailed examples and explanations.