In the early days, focus on understanding customer workflows and pain points rather than just selling features; this approach leads to better product alignment with customer needs.

As a startup founder, I must focus on my customers first and understand the problems they care about, ensuring I stay laser-focused on providing solutions.

To avoid disruption from lower-cost competitors, it's vital to understand customer perspectives and ensure that the business model is sustainable and capable of delivering value over time. I think it's important to have a growth mindset and be humble, whether in front of customers or internally. When meeting with a customer, we should be there to learn about their problems, not to teach them how to do things.

Many founders mistakenly prioritize investors over customers, thinking they need to please investors to succeed, but the focus should be on solving customer problems instead.

Understanding the right problem to solve is crucial for startup success, and often requires direct contact with real customers to identify.

Startups should create end-to-end solutions that solve customer problems rather than just providing tools, ensuring they meet customer needs effectively.

The best way to build a business is to start with identifying the need, problem, or pain point rather than focusing on a product or technology first.

The fastest way to learn about your customers' problems and how to solve them is to genuinely care about them and spend time with them.

Our approach to product management emphasizes understanding the problem and opportunity for our customers, rather than just focusing on the solutions we build.