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BC

Brian Chesky

06/02/24

@ The Social Radars Podcast

I encouraged employees to embrace the challenge of the crisis as a chance to redefine their ownership and commitment to Airbnb's mission.

Video

TS

The Social Radars S2 Ep.1: Brian Chesky, Co-Founder & CEO, Airbnb w YC Co-Founder Jessica Livingston

@ The Social Radars Podcast

The Social Radars S2 Ep.1: Brian Chesky, Co-Founder & CEO, Airbnb w YC Co-Founder Jessica Livingston

06/02/24

Related Takeaways

BC

Brian Chesky

12/01/15

@ Greylock

The experience of managing a crisis like the Paris attacks reminded me of the early chaotic days of Airbnb, highlighting the constant challenges of running a startup.

RZ

Rujul Zaparde

01/09/25

@ Y Combinator

At Airbnb, there was a need for change, which created conflict within the company to ask hard questions about team needs and project justifications.

BC

Brian Chesky

06/02/24

@ The Social Radars Podcast

In a crisis, you have the chance to be bold and exceed expectations; it's a moment to rally your team around shared principles and vision.

JL

Jessica Livingston

06/27/24

@ Lenny's Podcast

During the Airbnb interview, I was impressed by the founders' energy and their willingness to go to great lengths to make their company succeed.

YC

Y Combinator Cast

11/01/17

@ Y Combinator

During a financial crisis, one of the best decisions was to take the team on a retreat to foster communication and confidence, despite the company's struggles.

IM

Ian McAllister

11/20/22

@ Lenny's Podcast

When I was at Airbnb, I focused too much on my own approach and didn't partner enough with the customer support leadership team, which hindered building true support for our initiatives.

NA

Nikesh Arora

12/08/23

@ The Logan Bartlett Show

During the pandemic, I realized that as a leader, I needed to provide certainty to my employees amidst the uncertainty they were facing.

KH

Kevin Hale

03/25/17

@ Y Combinator

Airbnb's growth was significantly driven by founders engaging in customer support, which helped them understand user needs and improve their service.

YS

Yotam Segev

05/09/25

@ The Logan Bartlett Show

As a leader during crises, it's vital to lead with empathy, recognizing that each team member experiences challenges differently while maintaining focus on the company's mission.