Implementing daily metrics updates for the entire company can quickly align everyone around key performance indicators, fostering a culture of accountability and focus on impact.

Creating dashboards in the office to display key metrics engages everyone in the company's performance and encourages a shared sense of achievement and accountability.

The most counterintuitive lesson I've learned is that sharing information openly with the team fosters a sense of partnership and collective ownership, rather than demoralizing them during tough times.

We believe in radical transparency, sharing as much information as possible with our employees to foster a culture of trust and collaboration, even as a public company.

When everyone is aligned on the same metrics, it eliminates the need for lengthy internal updates, fostering trust and encouraging the team to root for projects like Stripe Atlas, which may not seem immediately profitable.

Transparency with your team during fundraising is crucial. Sharing both good and bad news helps maintain trust and keeps everyone aligned on the company's goals.

We encourage teams to regularly reflect on their contributions and impact, ensuring that everyone is aligned with the company's goals and understands their role in achieving them.

Establish social accountability around your metrics by sharing business performance updates with friends, advisors, and investors to gain valuable feedback.

We focused on transparency and open communication in our organization to build trust and ensure everyone understood the company's direction and performance.