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MS

Michael Seibel

11/29/18

@ Y Combinator

While it's okay to explore unconventional use cases, businesses should not allow disruptive users to influence core product decisions or features.

Video

YC

Users You Don't Want by Michael Seibel

@ Y Combinator

11/29/18

Related Takeaways

MS

Michael Seibel

11/29/18

@ Y Combinator

It's important to recognize the spectrum of users: some use your product as intended, while others use it in interesting ways that could lead to potential business opportunities.

YC

Y Combinator Cast

02/16/24

@ Y Combinator

Founders should prioritize helping their customers over pursuing fun or unique innovations that don't directly benefit their product or service.

MS

Michael Seibel

11/29/18

@ Y Combinator

It's crucial not to let hijack users dictate the product roadmap; focusing on solving one problem well is more effective than trying to please every user that comes along.

MS

Michael Seibel

02/16/24

@ Y Combinator

Founders should prioritize solving real customer problems and adhere to best practices instead of pursuing unnecessary innovations that have a low likelihood of success.

YC

Y Combinator Cast

02/16/24

@ Y Combinator

Innovating on basic usability features, like website design or cursor functionality, can create confusion and hinder user engagement. Founders should avoid such unnecessary innovations.

SH

Severin Hacker

05/19/25

@ 20VC with Harry Stebbings

I believe that conventional rules in business should be questioned, especially during significant technological shifts.

GT

Garry Tan

09/20/18

@ Y Combinator

Designers should advocate for users, ensuring that products address not just the ideal cases but also the edge cases that often lead to dissatisfaction.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

A disruptive business model is as powerful as a disruptive product or technology, and it's essential to understand how to create value and deliver it sustainably.

MS

Michael Seibel

11/29/18

@ Y Combinator

When startups begin, they often try to attract every user possible, but this can lead to unwanted users who hijack the product for unintended purposes.