The Net Promoter Score (NPS) measures customer loyalty by asking how likely customers are to recommend a product, with a score of 50 or above being a strong indicator of success for consumer startups.

If applicable, know your Net Promoter Score (NPS) and retention rates, as these are crucial metrics for consumer products.

We shifted our company objectives to focus on customer satisfaction, using metrics like Net Promoter Score (NPS) to guide our decisions.

Track the right metrics, focusing on returning usage, NPS, and paying customer renewal rates to gauge product market fit.

To gauge product-market fit, measure how many users return to your product after a week or 30 days, and aim to exceed industry benchmarks for retention.

Signs of product market fit include high retention on a broken product, major brands using your SaaS product, and strong customer feedback even from a small group.

Gathering qualitative feedback alongside NPS scores helps identify areas for improvement, particularly by addressing the concerns of detractors to enhance overall customer satisfaction.

To measure product-market fit, look for retention; if users keep coming back, you're solving their problems effectively.

Product Market Fit (PMF) occurs when a startup has built a product that customers love and are using, shifting the focus from defining customer needs to scaling the business. When you're pre-product market fit, your main focus should be on finding that fit, while post-product market fit, your priority shifts to maintaining and scaling that fit.