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Brian Chesky

04/06/17

@ Y Combinator

A strong culture leads to passionate employees, which in turn creates a strong brand that customers resonate with. Zappos has a strong brand and culture that emphasizes the importance of company culture.

Video

Culture with Brian Chesky and Alfred Lin (How to Start a Startup 2014: Lecture 10)

@ Y Combinator

Culture with Brian Chesky and Alfred Lin (How to Start a Startup 2014: Lecture 10)

04/06/17

Related Takeaways

Brian Chesky

04/06/17

@ Y Combinator

A strong brand is crucial as it connects you with your customers, and a strong culture will naturally enhance your brand.

Alfred Lin

07/31/14

@ Y Combinator

At Zappos, we learned that maintaining a strong company culture requires daily investment, or it can deteriorate over time.

Danae Ringelmann

10/15/14

@ Y Combinator

A strong culture is one where people's values and behaviors align with what the company needs to win, leading to higher productivity and happiness.

Brian Chesky

12/01/15

@ Greylock

A strong culture is when people believe in and feel passionate about what you're doing, transforming their work into a calling rather than just a job.

Charles Munger

07/21/21

@ Life Stories

We learned the importance of strong brands when we bought a company with a powerful trademark and a good culture, which led to significant profits.

Tim Brady

08/30/19

@ Y Combinator

A strong culture supports a good business and can have intangible benefits that are hard to describe, making it crucial to focus on culture early in your startup.

Sarah Nahm

07/10/19

@ Y Combinator

The key to a strong company culture lies in hiring the right people and recognizing their contributions, which ultimately leads to better results.

Y Combinator Cast

04/06/17

@ Y Combinator

Zappos' first core value was to deliver 'Wow' through service, emphasizing the importance of customer experience.

Y Combinator Cast

04/06/17

@ Y Combinator

A strong company culture provides stability, aligns people on shared values, and helps retain the right employees.