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Joe Gebbia

06/07/17

@ Y Combinator

By implementing feedback from our earliest customers quickly, we saw a significant increase in revenue and listings, demonstrating the power of word-of-mouth marketing.

Video

Scaling Product | Fireside with Joe Gebbia and Reid Hoffman

@ Y Combinator

Scaling Product | Fireside with Joe Gebbia and Reid Hoffman

06/07/17

Related Takeaways

Brian Chesky

12/01/15

@ Greylock

Our growth primarily came from word of mouth and PR, as we focused on making sure customers loved our service.

Tikhon Bernstam

09/09/17

@ Y Combinator

We used feedback from our users to improve our product rapidly, which was crucial for our success.

Nate Blecharczyk

10/26/13

@ Y Combinator

By actively engaging with our users and improving their listings, we were able to curate quality properties, leading to increased bookings and traction for our service.

Ooshma Garg

04/19/16

@ Y Combinator

Our social media and word of mouth exploded after we tested our dinner kits, leading to significant growth and product-market fit without any marketing hires.

Y Combinator Cast

08/10/23

@ Y Combinator

The positive feedback from our initial customers and our go-to-market strategies will help us accelerate customer acquisition by demo day.

Y Combinator Cast

08/10/23

@ Y Combinator

We launched our product to friends and family to test our processes and pricing, which helped us refine our approach and led to referrals.

Michael Truell

05/01/25

@ Lenny's Podcast

The initial traction we received was surprising, leading us to iterate quickly based on user feedback and adapt our product accordingly.

Dan Siroker

10/26/13

@ Y Combinator

The key to our success has been our satisfied customers who act as evangelists for our brand, providing valuable word-of-mouth referrals.

Kevin Hale

03/25/17

@ Y Combinator

Our growth at Wufoo was driven entirely by word of mouth, with no advertising, highlighting the importance of user satisfaction and retention in achieving growth.