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Paul Copplestone

05/14/25

@ Accel

I still receive emails about every mention of Supabase online, and I actively engage with critical feedback from the community, responding to issues raised on platforms like Twitter.

Video

Supabase’s Paul Copplestone | Strategy vs Playing Startup | S3E10 | Spotlight On | AccelVC

@ Accel

Supabase’s Paul Copplestone | Strategy vs Playing Startup | S3E10 | Spotlight On | AccelVC

05/14/25

Related Takeaways

Jeff Weinstein

07/11/24

@ Lenny's Podcast

I often tweet asking for customer feedback, providing my email for direct communication, which fosters open dialogue and trust.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

I actively seek customer feedback by reaching out directly, which helps me understand their needs and avoid building products that don't address real issues.

Vidit Aatrey

05/22/19

@ Y Combinator

To stay connected with our users, I personally engage with them on WhatsApp, providing customer support and gathering feedback on new features before launch.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

I prioritize direct communication with customers, often leaving meetings to respond to their messages, which provides invaluable feedback.

Paul Copplestone

05/14/25

@ Accel

Listening to user feedback and delivering what they ask for has been crucial to our success, as seen in our launches on platforms like Hacker News.

Katie Dill

10/16/24

@ Y Combinator

By creating a community forum called 'Insiders', we continuously gather feedback from developers, ensuring that our products are user-centered and responsive to their needs.

Paul Copplestone

05/14/25

@ Accel

It's crucial to keep engaging with the community as the company scales; losing sight of them can lead to a decline in community love and support.

Peter H. Diamandis

05/31/25

@ Peter H. Diamandis

I engage with various platforms like my Moonshots podcast and MetaTrends blogs to support initiatives like the XPRIZE and my company, Fountain Life.

Rick Klau

05/15/13

@ GV (Google Ventures)

I aimed to improve our presence on Twitter, as many users were discussing issues there, and we needed to engage with them directly.