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Atmrix

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Atmrix

About

YC

Y Combinator Cast

03/03/23

@ Y Combinator

If you genuinely care about your customers, they will be more willing to share their problems with you and give you the benefit of the doubt when issues arise.

Video

YC

How To Earn Customers For Life

@ Y Combinator

03/03/23

Related Takeaways

MS

Michael Seibel

04/29/23

@ Y Combinator

The fastest way to learn about your customers' problems and how to solve them is to genuinely care about them and spend time with them.

YC

Y Combinator Cast

04/29/23

@ Y Combinator

Caring about your customers and spending time with them one-on-one can accelerate your learning and provide valuable insights into their problems and how to solve them.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

When a customer goes out of their way to discuss a problem, it's an incredible opportunity to connect and understand their needs.

GA

Gustaf Alströmer

12/30/22

@ Y Combinator

A love for solving customer problems is infectious; if founders are passionate about their solutions, customers will be more inclined to engage with them.

JL

Jessica Livingston

05/04/17

@ Y Combinator

Empathy is crucial; you need to talk to your users and genuinely care about their experience, which is easier if you are a target user of your product.

YC

Y Combinator Cast

03/03/23

@ Y Combinator

It's challenging to compete against a company that genuinely cares about its customers, as customers can sense the difference in commitment and service.

YC

Y Combinator Cast

03/03/23

@ Y Combinator

Caring about your customers is not just a strategy; it's a superpower that can lead to long-term success and a positive reputation for your startup.

JC

Jason Citron

04/29/25

@ a16z speedrun

Our first company value is to care deeply about our customers and their problems, which fosters a sense of ownership and commitment among the team.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.