Our growth demonstrates that we've figured out how to make consumer deliveries work, and our driver network and logistics software allow us to expand beyond food delivery.

We've built logistics software that makes it easy for any driver to onboard into our network.

The insight was to do 10-minute delivery while also building out the full stack of commerce, allowing us to run logistics and maintain better quality control.

The 10-minute delivery model got our foot in the door, but now customers see us as their go-to supermarket chain in India, offering a wide range of products.

Running our distribution center and call center 24/7 allowed us to pick, pack, and ship orders within four hours, which was innovative at the time.

We realized that we had to be at the customer's doorstep to improve retention, so we started doing initial deliveries ourselves to understand the customer experience better.

We're building a delivery service that operates on demand, rather than overnight or same-day, similar to what FedEx would look like today.

The process of getting a car to a user in five minutes feels magical, but it involves complex mathematical operations to ensure low pickup times and high vehicle utilization.

I'm excited about saving customers more time, like with our home delivery service that brings groceries directly into their kitchens or garages.