We focused on transparency and open communication in our organization to build trust and ensure everyone understood the company's direction and performance.

Sharing information openly is common in Japanese companies, which helps in transferring expertise and fostering collaboration.

Creating a shared language among team members enhances integration and becomes a long-term asset for the organization, generating significant value.

With increased internal information availability, we had to establish cultural norms around communication. It's important to manage how discussions happen, as many employees are now more visible in their interactions.

As we scaled, we had to adapt our communication tools. We moved from relying solely on email to having weekly All Hands meetings with presentations to keep everyone updated on company developments.

The key to a successful global culture is effective communication across different time zones, ensuring that all teams feel included and valued in the organization.

We prioritize transparency and collaboration, ensuring that everyone is aware of the product's direction and customer feedback. This unwritten contract allows us to hold numerous customer conversations in our minds, enhancing our ability to make impactful decisions.

The culture at GitHub was shaped by the people we hired, and it's important to codify that culture for effective communication.

As a company grows, maintaining effective communication across teams becomes essential to ensure that everyone understands the trade-offs and impacts of their work on the overall system.