Homejoy connects people with home service professionals, aiming to make homes happier everywhere. We're available in the United States, Canada, the UK, and Berlin.

After exploring various ideas, we realized that booking a cleaning service was inconvenient and the industry hadn't changed in over 60 years, leading us to create Homejoy.

At Homejoy, we learned the hard way that building our own phone system was a mistake, as it led to more complaints than actual customer calls. Instead, using specialized third-party tools improved our customer service experience significantly.

In just two and a half years, Homejoy launched in 30 markets and grew to 200 employees, establishing five offices worldwide.

I want to share my journey of how my co-founder and I spent over three years searching for the right idea for Homejoy, which was born out of a personal need for a cleaning service.

I continue to work hard every day to improve Homejoy for our customers and service professionals, emphasizing the importance of dedication in entrepreneurship.

Every employee at Homejoy must clean a home in their first few weeks to understand the product and embody our core value of respect for all roles.

Three trends make it the perfect time to build a home service platform: pervasive technology, increasing comfort with outsourcing, and the rise of the freelance economy.

I'm developing a service called Lauren, where I will come into your home, set up devices, and monitor your needs to create a more personalized smart home experience.