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MS

Michael Seibel

03/15/19

@ Y Combinator

Customers are more interested in the functionality of the product, the onboarding process, and how the pricing applies to their specific needs.

Video

YC

How Pitching Investors is Different Than Pitching Customers - Michael Seibel

@ Y Combinator

How Pitching Investors is Different Than Pitching Customers - Michael Seibel

03/15/19

Related Takeaways

SD

Suhail Doshi

09/12/18

@ Y Combinator

It's important to measure how quickly users can get started with your product, as a complicated onboarding process can deter them.

RH

Raaz Herzberg

11/17/24

@ Lenny's Podcast

When we found product-market fit, the questions from customers shifted from general interest to specifics about pricing and purchasing, indicating a strong desire to move forward with us.

MC

Mathilde Collin

10/25/18

@ Y Combinator

In the early days, focus on understanding customer workflows and pain points rather than just selling features; this approach leads to better product alignment with customer needs.

GA

Gustaf Alströmer

08/16/19

@ Y Combinator

For products that require user involvement, effective onboarding is critical to retain users and enhance their experience.

MS

Michael Seibel

03/15/19

@ Y Combinator

In a customer conversation, you often discuss detailed aspects like product functionality and user experience, while investor discussions focus on market size and business potential.

GA

Gustaf Alstromer

09/12/18

@ Y Combinator

Onboarding is crucial; the first experience users have with your product should quickly demonstrate its value to encourage continued use.

PK

Pete Koomen

10/27/23

@ Y Combinator

Being specific about the product's capabilities right from the start can help users quickly understand its value and relevance to their needs.

DT

Des Traynor

12/13/17

@ Y Combinator

In marketing, it's crucial to understand how people buy your product rather than just focusing on selling it, as different users have varying needs and approaches to finding solutions.

MS

Michael Seibel

08/01/19

@ Y Combinator

You can learn more from customers when they have a product to interact with, rather than just talking to them.