When conducting user interviews, avoid focusing on specific features; instead, understand the users' problems to design effective solutions.

When interviewing users, focus on understanding their problems rather than jumping to solutions.

When conducting user interviews, avoid pitching your product; instead, focus on extracting information about the user's life and specific problems.

To accurately understand your users, ask open-ended questions during interviews. This approach helps uncover their stories and emotions, which often reveal the most pressing problems to solve.

During user interviews, listen more than you talk to gather as much information as possible.

User interviews are essential; who you talk to is as important as the questions you ask, as different user groups provide different insights.

When making product decisions, prioritize user feedback and support requests to identify the most pressing issues and feature requests.

User interviews should focus on understanding the user's context and problems rather than just asking about specific features or products.

When conducting user interviews, avoid these three common errors: 1. Discuss their life, not your idea; 2. Focus on specifics, not hypotheticals; 3. Listen more than you talk.