Tools

Search

Explore

Videos Channels Figures

Atmrix

About

Tools

Search

Explore

Videos Channels Figures

Atmrix

About

MA

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Don't just do something, stand there; listen first before responding to spontaneous requests.

Video

SG

Think Fast, Talk Smart: Communication Techniques

@ Stanford Graduate School of Business

Think Fast, Talk Smart: Communication Techniques

12/05/14

Related Takeaways

MC

Mathilde Collin

10/25/18

@ Y Combinator

It's crucial to listen to customer feedback rather than just describing your product; resist the urge to showcase your product immediately and ask questions instead.

MA

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

In spontaneous speaking situations, you must figure out what to say and how to say it simultaneously. Familiarity with structures can help you respond effectively.

MA

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

The first step to effective spontaneous speaking is to get out of your own way and not strive for perfection.

MA

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

In spontaneous speaking situations, when you feel challenged, you tend to do the bare minimum to protect yourself, but viewing it as an opportunity encourages interaction.

MA

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Practice a series of four steps to improve spontaneous speaking: get out of your own way, see interactions as opportunities, listen actively, and use structures.

YC

Y Combinator Cast

11/06/24

@ Y Combinator

Don't do nothing in response to technological changes; capitalize on your knowledge and take action to leverage it.

GR

Geoff Ralston

10/11/18

@ Y Combinator

In negotiations, you can delay your response to avoid making hasty decisions; don't feel pressured to match the investor's expertise.

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

During customer interviews, avoid introducing your idea too early to prevent biasing their responses; your role is to listen and learn.

AE

Aaron Epstein

09/13/24

@ Y Combinator

Avoid making demands in your emails; remember that you're in the recipient's inbox and it's not their responsibility to respond to you.